Privacy Policy

1. Introduction

Limex Digital Solutions ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and safeguard your information when you visit our website at https://limexdigitalsolutions.com or engage our services.

2. Information We Collect

We may collect and process the following categories of personal data:

• Contact Information: Name, email address, phone number, and company name when you fill out our contact forms or request an AI readiness audit.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform information collected via cookies and analytics tools.
• Usage Data: Information about how you use our website, products, and services, including page views, click paths, and referral sources.
• Marketing & Communications Data: Your preferences in receiving marketing materials from us and your communication preferences.

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and provide the services you request
• To deliver your AI readiness audit report and schedule follow-up consultations
• To manage our relationship with you, including billing and notifications
• To improve our website, products, and services through analytics and feedback
• To send you marketing communications where you have consented to receive them
• To comply with legal obligations and protect our legal rights

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, analyse traffic patterns, and improve your browsing experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

5. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

6. Data Security

We have implemented appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction. All information you provide to us is stored on secure servers, and any payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, and the applicable legal requirements.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access and receive a copy of your personal data
• The right to request correction of inaccurate or incomplete data
• The right to request erasure of your personal data ("right to be forgotten")
• The right to object to or restrict processing of your personal data
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at Hello@limexdigitalsolutions.com.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this page periodically for the latest information on our privacy practices. Your continued use of our website after any changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or complaints about this privacy policy or our data practices, please contact us: